Ameren Missouri reminds customers of expanded energy assistance programs
Broadened programs can assist a wider range of customers
Ameren Missouri is reminding customers of several changes to its assistance programs for those needing help with their energy bill this summer. As of June 1, the following updates went into effect:
Keeping Cool/Keeping Current – Funding increased to $6 million per year.
Keeping Cool provides up to five bill credits of $50 from May through September.
Keeping Current provides a monthly bill credit of $35 to $90 and past due balance forgiveness with on-time monthly payments.
Weatherization – Funding increased to $2 million per year for electric customers. In 2024, Ameren Missouri provided an additional $1 million for energy-efficient improvements to help homeowners and renters reduce their energy bills.
New Start Energy Relief – Eligibility has expanded to include individuals who have been in domestic violence shelters, and seniors with past due balances who are at risk of eviction from public housing.
“Many customers don't realize they're eligible for energy assistance and may even qualify for more than one program,” said Joe Solari, vice president of customer experience for Ameren. "We encourage you to visit our website, watch for our in-person events on social media and apply at your local community action agency as soon as you need assistance with your energy bill, regardless of the status of your service."
In 2024, Ameren Missouri’s customers received more than $37 million in energy assistance from multiple sources, including the Low Income Home Energy Assistance program (LIHEAP). The company partners with hundreds of community agencies and nonprofits across the state to host in-person events and successfully assist customers with paying their energy bills.
“These in-person events provide an opportunity to learn more about programs and receive help with applications,” said Page Selby, manager of customer advocacy for Ameren Missouri. “Last year, our outreach efforts provided over 3,500 customers with more than $1.4 million in energy assistance. For those looking for a meaningful way to give back, we encourage participation in our Dollar More program as 100% of donations help customers in our communities in need."
For more information, customers are encouraged to visit AmerenMissouri.com/EnergyAssistance.