Reconnect your natural gas before temperatures drop
Schedule a service appointment with Ameren Missouri to ensure you have heat before the start of cold weather
Did you know half of all Missouri households use natural gas as their primary heating source? If you are living in a new location, or if you turned your natural gas off for the summer, now is the time to schedule your reconnection.
“There are many new homeowners and renters in our area who use electricity for most of their household needs, but they may be surprised to find that, come fall, the furnace requires natural gas,” said Pam Harrison, director of Missouri Gas Operations for Ameren Missouri. “We want to make sure these customers book an appointment with us to get their service reconnected so they can switch on the heat when the weather turns cooler.”
Unlike most utility services, natural gas reconnection requires a scheduled visit with Ameren Missouri. Someone 18 years of age or older must be present to meet with the Ameren Missouri technician when requesting the reconnection of their service.
Natural gas is a safe and efficient source of energy when used properly, but if you smell rotten eggs and suspect a leak, please follow these safety precautions:
Immediately leave your home or business, taking all people and pets with you, and call Ameren Missouri at 1.800.552.7583 from a safe distance.
Do not turn lights on or off, operate thermostats, garage door openers, appliances, or any device that could cause a spark. Even the smallest spark in the presence of natural gas can lead to a fire or explosion.
Do not use a phone, light a match or use anything with a flame inside or near the building.
Do not open windows or doors to ventilate the building.
Do not re-enter the property for any reason until Ameren Missouri personnel tells you that it is safe to enter.
Ameren Missouri responds to natural gas leak calls 24 hours a day, seven days a week and there is never a charge to the customer to investigate a leak. For more natural gas safety tips, visit AmerenMissouri.com/Safety.
Additionally, it is important to remember that technicians are busy during this time of year, so call 1.800.552.7583 to make sure Ameren Missouri can reconnect your natural gas service so you have heat before it gets cold. New homeowners or renters can also visit Ameren.com/MoveIn for easy and convenient tips to connect and manage their energy service.